• PURPOSE & VALUES

    At Zep, we’re focused on building a more connected and collaborative workplace that supports our ongoing success. Our actions are driven by a clearly defined purpose, mission and vision.

  • Our Porpose

    To help make the world a safer, cleaner and more productive place, by creating solutions that support people and the planet.

  • Our Mission

    To deliver standout solutions, trusted service and expert know-how, designed to meet our customers’ unique needs.

  • Our Vision

    To become a top solutions provider in every market we serve, earning trust through performance, innovation and care.

FAQ

Have a question? Why not take a look at some of the most frequently asked questions below to see if we have your answer?

Do I Have To Be A Business To Order From This Site?

No, you don’t need to be a business to order from zep.com.au We welcome both individual and business customers. Our cleaning solutions are perfect for tackling everyday messes at home or for professional use.
How Long Does It Take Until My Order Ships?

Great question! Most orders placed before midnight Eastern Standard Time (EST) Monday through Friday will ship within 24 business hours. However, for larger orders or orders containing items over 45 kgs, these may ship within 2 business days from the order receipt date. You’ll receive a confirmation email with tracking information once your order ships, so you can keep an eye on its journey to you!
How Do I Track My Order?

It’s easy to keep tabs on your zep.com.au order! Once your order ships, we’ll send you a shipping confirmation email that includes a tracking number and a link to the carrier’s website (like toll or Startrack). Simply click the link or enter the tracking number on the carrier’s site to see the most up-to-date information on your shipment’s status and estimated delivery date. Additionally, if you have an account setup on ze.com.au you can track the status of your order by clicking here. If you have any trouble finding your tracking information, don’t hesitate to contact our friendly customer support team at sales@zep.com.au . We’re always happy to help!

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